Your Chefs Are Cooking, Your Floor Staff Are Serving — Who's Answering the Phone?
Friday night, 7pm, every table is full, and the phone is ringing off the hook with reservation requests. Nobody can get to it. Those callers book somewhere else, and you've lost covers you'll never know about. VoiceNest takes every reservation call, handles dietary requirements, manages large party enquiries, and keeps your team focused on the guests already in the room.
Average ROI
Booking Rate Increase
Call Completion Rate
Three Steps to Never
Missing a Call Again
We Build Your Custom AI
Tell us about your business, your services, and how you handle calls. We train a custom AI voice agent that speaks your language and follows your booking process.
Go Live in Days
We connect your AI receptionist to your phone line. Calls get answered instantly, jobs get booked, and your calendar fills up — all without lifting a finger.
Watch Revenue Grow
Track every call, every booking, and every dollar through your real-time analytics dashboard. See the ROI from day one.
The Principles That Guide Us
Built for Your Business
Every AI agent is trained on your specific services, pricing, availability, and brand voice. No generic scripts.
Always Available
Your AI receptionist works 24/7/365. Holidays, weekends, 3 AM emergencies — every call gets answered.
Revenue First
We measure success in booked jobs and captured revenue, not vanity metrics. Your growth is our north star.
What We Do Differently
Everything you need to automate your phones, book more jobs, and recapture lost revenue.
Phone + Web Widget
Handle inbound phone calls and website visitors with one unified AI agent. Consistent experience everywhere.
White-Label Branding
Your brand, your voice, your identity. Customers never know they're speaking with AI — it just sounds like your best employee.
Easy Client Onboarding
Get new clients set up in days, not weeks. Our streamlined onboarding process means faster time to value.
Integrated Billing
Stripe-powered billing built right in. Manage subscriptions, invoices, and payments without switching tools.
Analytics Dashboard
Real-time insights into every call, every booking, and every missed opportunity. Know exactly what your AI is doing.
Enterprise Security
SOC 2 compliant infrastructure, encrypted calls, and HIPAA-ready configurations for sensitive industries.
Why Restaurants Choose VoiceNest
See how VoiceNest's AI receptionist solves the unique challenges of restaurants
Reservation Management with Dietary Notes
VoiceNest doesn't just book a table — it captures the full picture. Dietary requirements, allergies, accessibility needs, and special occasions are all recorded during the call and passed to your kitchen and floor team before the guests arrive. No frantic last-minute scrambles when the vegan guest sits down.
Large Party and Private Event Enquiries
A party of 20 for a 50th birthday or a private dining room for a corporate dinner requires detailed discussion. VoiceNest handles these calls with care — gathering headcount, date, budget, menu preferences, and any special requests — then compiles a detailed brief for your events team to follow up with a proposal.
Takeaway and Delivery Order Handling
If you offer takeaway, VoiceNest takes orders over the phone with full menu accuracy — confirming each item, noting modifications, calculating the total, and providing a collection or delivery time estimate. Orders flow into your kitchen display or POS system ready to prepare.
Opening Hours, Menu, and Location Questions
You'd be amazed how many calls are simple questions: What time do you open? Do you have parking? Is the tasting menu available on Tuesdays? VoiceNest answers all of these instantly — freeing your staff from repetitive enquiries that keep them from looking after diners.
Waitlist Management During Peak Hours
When every table is booked, VoiceNest doesn't just turn people away. It adds them to a waitlist, and if a cancellation opens up, it calls the next party immediately and fills the slot. No revenue lost to last-minute dropouts, no walk-in chaos at the door.
Feedback and Complaint Intake
A guest who had a poor experience is more likely to phone than fill in a feedback card. VoiceNest handles these calls with genuine empathy — acknowledging the issue, capturing the details, and assuring the guest that management will be in touch. It escalates serious complaints immediately and logs everything for your review.
Calculate Your Potential
Missed Revenue
* Based on a 75% booking conversion rate with VoiceNest AI
Trusted by Restaurants
“We estimated we were missing about 30 reservation calls a week during service hours — our FOH manager would see the missed calls after close and it was painful. First month with VoiceNest, we added 47 covers per week we'd been losing. The dietary requirement capture has been brilliant too — our kitchen gets a full allergy brief 24 hours before each booking. Guest experience has improved, table utilisation is up, and my floor team actually has time to, you know, look after guests.”
Fully Custom Implementation
Every feature designed and configured specifically for your workflow
Setup & Implementation
- Custom AI voice assistant setup
- Instant email notifications with full transcript
- Calendar, CRM, and email integrations
- Testing & optimization
- Full implementation support
Management & Analytics
- Monthly performance reports
- Dedicated team support
- Updates & maintenance
- Access to conversation data
Usage limits designed specifically based on your business needs and call volume
Free consultation · Tailored specifically for you