Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you interact with it. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on that site ("third-party cookies").

2. Cookies We Use

We use the following categories of cookies on the VoiceNest website:

Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies and they cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect information such as pages visited, time spent on each page, and traffic sources. This data is aggregated and anonymous, and helps us improve our website experience. We use privacy-focused analytics that do not track individual users across other websites.

Preference Cookies

Preference cookies remember choices you make, such as your preferred contact method or whether you have dismissed a notification banner. They allow us to provide a more personalised experience without requiring you to reconfigure settings on each visit.

3. Third-Party Cookies

Some cookies on our site are placed by third-party services we use to operate and improve the website. These may include:

• Analytics providers: To measure website traffic and usage patterns.
• Embedded content providers: If we embed videos or other media, the hosting platform may set cookies.
• Chat and support tools: If we use a live chat widget, the provider may set cookies to manage the conversation session.

We do not have control over third-party cookies. Please refer to the respective privacy policies of these providers for more information.

4. How to Manage Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close the browser

Please note that blocking or deleting cookies may affect the functionality of our website. Essential cookies are required for the site to work correctly, so disabling them may prevent you from using certain features.

For more information on managing cookies in your browser, visit your browser's help documentation or allaboutcookies.org.

5. Cookie Retention

Essential cookies expire at the end of your browser session. Analytics and preference cookies are retained for up to 12 months from your last visit. You can clear cookies at any time through your browser settings.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@voice-nest.com.